1. Definitions

In these Terms, the following terms have the meanings set out below:

"Account Data" means personal information needed to establish and maintain an account, including name, email, billing information, authentication records, support records, and related administrative information.
"Aggregated Data" means data that has been de-identified, anonymized, or aggregated such that it does not identify a specific individual or Customer, derived from use of the Service.
"Authority Declaration" means a machine-readable statement published by or on behalf of Customer that identifies authoritative sources for Customer's business information and defines governance rules for how that information should be consumed by Automated Agents.
"Authority File" means a structured, machine-readable document (such as authority.json) that contains one or more Authority Declarations and is published at a well-known URL or delivered through the Service.
"Authority Surface" means a verified digital property (website, listing, social account, marketplace page, or other online presence) that Customer has claimed and verified as an authoritative source for specific types of business information.
"Authority Audit" means an automated readability or consistency check the Service performs against Customer's own Authority Surfaces, including but not limited to sitemap-wide crawl audits, structured-data↔visible-text reconciliation, cross-surface fact-consistency scans, change-verification probe trajectories, and (where enabled by plan) static-vs-rendered indexability probes.
"Automated Agent" means any software system — including conversational AI assistants, search engines, retrieval-augmented generation (RAG) systems, AI crawlers, enterprise copilots, and autonomous agents — that programmatically consumes, interprets, or acts on information about Customer's business.
"Connector" means a software integration that links the Service to a third-party platform (such as Shopify, WordPress, or Google Business Profile) to extract entity data or deliver authority governance artifacts.
"Customer" means the individual, organization, or entity that creates an account and agrees to these Terms.
"Customer Data" means website content, business information, entity records, configuration data, authority declaration content, and other inputs submitted or connected to the Service by Customer. Customer Data does not include Account Data or Aggregated Data.
"Customer Entity" means a business, brand, product, location, service, or other real-world entity about which Customer publishes Authority Declarations through the Service.
"Drift" means a discrepancy between the authoritative information declared by Customer and what third-party sources or Automated Agents report about a Customer Entity.
"Monitoring Probe" means a controlled query sent by the Service to a third-party Automated Agent to assess how that system represents a Customer Entity.
"Service" means the AITWIRE website, dashboard, APIs, embeddable tools, machine-readable publishing services, AI monitoring, analytics, connectors, remediation tools, outputs, and all related services.

2. Scope and Acceptance

These Terms of Service govern access to and use of the Service. By accessing or using the Service, you agree to be bound by these Terms and the AITWIRE Privacy Policy. If you accept on behalf of an organization, you represent that you have authority to bind it.

3. The Service

AITWIRE is an AI Data Authority Layer — a platform that helps website owners, brands, agencies, and enterprises manage how Automated Agents represent their business information. The Service enables Customer to:

publish machine-readable Authority Declarations and Authority Files that signal to Automated Agents which sources are authoritative, current, and permitted;
verify ownership or control of Authority Surfaces through industry-standard methods (DNS records, meta tags, OAuth, file placement);
detect Drift when Automated Agents or third-party platforms present incorrect, outdated, or conflicting information about Customer Entities;
monitor how third-party Automated Agents represent Customer Entities by sending Monitoring Probes and scoring accuracy over time;
perform Authority Audits against Customer's own Authority Surfaces — sitemap-wide URL health, structured-data and visible-text reconciliation, cross-surface fact consistency, post-edit verification trajectories, and (where enabled) static-vs-rendered indexability checks — to surface technical and content issues that affect how Automated Agents represent Customer Entities;
connect to third-party platforms via Connectors to extract entity data and deliver authority governance artifacts;
generate remediation packages, authority files, capability manifests, and other machine-readable outputs; and
access dashboards, analytics, reports, and administrative tools.

AITWIRE may modify, improve, suspend, or discontinue all or part of the Service from time to time. Where a change materially reduces the functionality available under a paid plan, AITWIRE will use reasonable efforts to provide advance notice.

4. Eligibility and Accounts

You must be at least the age of majority in your jurisdiction and legally capable of entering into these Terms. You must:

(a) maintain the confidentiality of account credentials;
(b) ensure account information is accurate and current;
(c) be responsible for all activity under your account; and
(d) promptly notify AITWIRE of any unauthorized access or suspected security incident involving your account.

AITWIRE may suspend or restrict access where we reasonably suspect fraud, misuse, security risk, non-payment, or breach of these Terms.

5. Agency and Multi-Entity Use

If you use the Service to manage Authority Declarations, Authority Surfaces, or other governance artifacts on behalf of third parties (including clients, franchisees, subsidiaries, or managed accounts), you represent and warrant that:

(a) you have written authorization from each such third party to act on their behalf with respect to their Customer Entities;
(b) you are responsible for ensuring that all Authority Declarations published through the Service on behalf of third parties are accurate and authorized;
(c) you will promptly remove or correct Authority Declarations if your authorization is revoked or expires; and
(d) your agreement with each third party does not conflict with these Terms.

You remain solely responsible for all activity conducted through your account on behalf of third parties.

6. Subscription Plans, Trials, and Beta Features

The Service may be offered on free, trial, paid, usage-based, contract, or enterprise terms.

Trial and beta access is provided "as is," may be modified or withdrawn at any time, and may have reduced functionality or increased risk of interruption, error, or data loss.

If you use a trial and do not convert to a paid plan before the trial ends, some data, outputs, settings, or workflow history may become unavailable after the trial period ends.

Plan features, limits, and pricing are described on the AITWIRE pricing page or in the applicable order form. AITWIRE may update plan features and pricing prospectively with reasonable notice.

Some Service features are subject to plan-based monthly quotas, per-feature rate limits, or credit-based consumption (for example, Authority Audit runs, Monitoring Probes, AI generation calls, and indexability probe minutes). Where Customer exceeds an included quota, the Service may (a) refuse the request and prompt upgrade or top-up, (b) deduct from a credit balance Customer has purchased, or (c) gracefully degrade the feature, depending on the feature and Customer's plan. Quota counters reset monthly unless otherwise stated. Customer is responsible for monitoring usage; quota or credit balances consumed are non-refundable once a request has been served.

7. Customer Data and Inputs

As between the parties, Customer retains ownership of Customer Data.

Customer grants AITWIRE a non-exclusive, worldwide, royalty-free right to host, copy, process, transmit, analyze, display, and otherwise use Customer Data as reasonably necessary to provide, secure, support, improve, and operate the Service.

Customer represents and warrants that it has all rights, notices, permissions, and lawful bases necessary for AITWIRE to process Customer Data as contemplated by these Terms, including the right to publish Authority Declarations for all Customer Entities.

8. Authority Declaration Responsibility

Customer is solely responsible for the accuracy, completeness, and lawfulness of all Authority Declarations, Authority Files, and related governance artifacts published through the Service.

AITWIRE provides tools and infrastructure for publishing Authority Declarations but does not independently verify the underlying truth of business facts declared by Customer (such as hours, pricing, policies, or inventory).

Customer acknowledges that:

(a) Authority Declarations are signals intended to assist Automated Agents in identifying authoritative sources — they do not guarantee that any Automated Agent will consume, respect, or correctly interpret the information;
(b) third-party Automated Agents operate independently and may change their behavior at any time without notice to AITWIRE or Customer;
(c) AITWIRE does not control whether or how any Automated Agent uses, ignores, caches, or misinterprets Authority Declarations; and
(d) publishing inaccurate, misleading, or fraudulent Authority Declarations may expose Customer to legal liability, and AITWIRE disclaims responsibility for such consequences.

9. Account Data and Operational Data

AITWIRE controls Account Data needed to establish and maintain the account, billing relationship, authentication records, support records, and related administrative information.

To the extent AITWIRE processes other personal information submitted through the Service on Customer's behalf, Customer controls the purposes for which that data is submitted or connected and remains responsible for ensuring that such handling is lawful.

10. Aggregated and De-Identified Data

AITWIRE may create and use Aggregated Data derived from use of the Service for lawful business purposes, including product improvement, analytics, benchmarking, operations, security monitoring, and research and development.

AITWIRE will not use Aggregated Data to re-identify a specific individual where the data is intended to be de-identified or anonymous.

11. Acceptable Use

Customer must not:

(a) use the Service unlawfully or in violation of applicable regulations;
(b) upload malware or malicious code;
(c) attempt to gain unauthorized access to the Service or other users' accounts;
(d) interfere with the Service or its security;
(e) use the Service to infringe intellectual property or privacy rights;
(f) resell, sublicense, or exploit the Service except as expressly permitted;
(g) generate or distribute unlawful, deceptive, or harmful content through the Service;
(h) circumvent plan limits or entitlement controls;
(i) publish Authority Declarations for Customer Entities over which Customer does not have legitimate authority or authorization;
(j) use Authority Declarations, Authority Files, or other governance artifacts to deliberately mislead Automated Agents, manipulate search rankings, or suppress accurate third-party information;
(k) use Monitoring Probes, probe results, or AI system interaction data to reverse-engineer, benchmark, or exploit the internals of third-party Automated Agents beyond what is necessary for the intended monitoring purpose;
(l) use Authority Audits to scan, fetch, parse, or otherwise interact with web properties Customer does not own, control, or have explicit authorization to audit;
(m) use the Service to impersonate another business, brand, or entity, or to claim authority over another party's business information without authorization;
(n) publish, distribute, or cause to be generated through the Service any content that is defamatory, libelous, obscene, pornographic, hateful, discriminatory, harassing, threatening, or that incites violence or illegal activity;
(o) publish, distribute, or cause to be generated through the Service any content that is fraudulent, deceptive, or materially misleading to consumers, Automated Agents, or the public;
(p) use the Service in any manner that damages, tarnishes, dilutes, or brings into disrepute the name, reputation, brand, trademarks, or goodwill of AITWIRE or any of its affiliates, partners, or service providers;
(q) use the Service to engage in, facilitate, or promote any activity that constitutes a criminal offense, gives rise to civil liability, or otherwise violates any applicable local, provincial, state, national, or international law or regulation.

Content Standards and Brand Protection

Customer is solely and exclusively responsible for all content, data, Authority Declarations, and other materials published, generated, transmitted, or made available through the Service using Customer's account ("Customer Content"). AITWIRE does not pre-screen, monitor, endorse, or assume any responsibility for Customer Content.

AITWIRE reserves the right, but has no obligation, to review, refuse, remove, disable access to, or require modification of any Customer Content that AITWIRE determines, in its sole and absolute discretion, violates these Terms, is harmful to AITWIRE's business interests or reputation, or is otherwise objectionable. Customer will promptly comply with any such request.

Customer acknowledges that Customer Content published through the Service may be associated with the AITWIRE brand and platform. Customer will not take any action or publish any content that could reasonably be expected to harm, embarrass, or bring negative attention to AITWIRE, its affiliates, or its platform.

12. AI and Automated Outputs

AITWIREmay generate recommendations, analyses, authority files, remediation packages, machine-readable outputs, visibility scores, compliance reports, summaries, alerts, or other automated outputs ("Outputs"). These Outputs may depend on third-party systems, connected sources, incomplete data, or probabilistic models.

Customer acknowledges that:

(a) Monitoring Probes query third-party Automated Agents that AITWIRE does not own, operate, or control, and those systems may return incomplete, incorrect, or inconsistent responses;
(b) visibility scores, drift reports, sentiment analyses, compliance scores, and similar assessments are based on sampling and heuristics and should be treated as indicators, not guarantees;
(c) remediation packages, generated authority files, and structural improvement recommendations require Customer review and validation before deployment; and
(d) AITWIRE does not guarantee that any Output will be complete, accurate, accepted by any third-party Automated Agent, or suitable for a particular purpose.

Customer is responsible for reviewing and validating Outputs before using them in legal, commercial, operational, publishing, compliance, or customer-facing contexts.

13. AI-Generated Content and Intellectual Property

The Service generates content on Customer's behalf using AITWIRE's proprietary AI models, prompt architectures, signal generation pipelines, intelligence cycles, and algorithmic processes ("AI-Generated Content"). AI-Generated Content includes, without limitation: AI Signals, brand narratives, AI Answers, product and service descriptions, selling points, remediation text, corrective content, probe questions, entity summaries, and any other text, structured data, or machine-readable content produced by the Service's AI systems using Customer Data as input.

Ownership and License:

(a) Customer's rights: Customer receives a non-exclusive, worldwide, royalty-free license to use, publish, modify, and distribute AI-Generated Content for Customer's own business purposes, including publication on Customer's Authority Surfaces and third-party platforms.
(b) AITWIRE's retained IP: AITWIRE retains all intellectual property rights in the AI models, prompt architectures, signal generation methodologies, intelligence cycle processes, content structures, scoring algorithms, generation pipelines, template systems, schema designs, and all other technology, methods, and know-how used to produce AI-Generated Content. Customer acquires no ownership interest in these underlying systems.
(c) Structural patterns: The structural patterns, formats, organizational approaches, and content architectures embodied in AI-Generated Content (as distinct from the Customer-specific factual content within them) are and remain AITWIRE's intellectual property. Customer may not extract, reverse-engineer, or separately exploit these patterns to build or train competing systems.
(d) Cross-platform learning: AITWIRE may use anonymized and aggregated patterns, performance data, and structural insights derived from AI-Generated Content across all customers to improve the Service, train models, refine generation algorithms, and develop new features, provided such use does not identify Customer or disclose Customer's Confidential Information.
(e) AI-Generated Content is not Customer Data: AI-Generated Content is a Service Output produced by AITWIRE's proprietary systems. While it incorporates Customer Data as input, the AI-Generated Content itself is distinct from Customer Data for purposes of these Terms. Upon termination, Customer's license to use AI-Generated Content survives for content already published or deployed at the time of termination, but AITWIRE has no obligation to continue generating, hosting, or maintaining AI-Generated Content after termination.

14. Machine-Readable Outputs and Generated Artifacts

Authority Files, capability manifests, remediation packages, and other machine-readable artifacts generated by the Service using Customer Data are considered Service Outputs. Customer receives a license to use these artifacts for Customer's business purposes as described in Section 13(a), subject to AITWIRE's underlying intellectual property in the templates, schemas, protocols, and generation logic used to produce them.

AITWIRE retains all rights in the underlying schemas, formats, templates, protocols, generation algorithms, and software used to produce such artifacts.

15. Integrations and Third-Party Services

The Service may interoperate with third-party platforms, APIs, Automated Agents, hosting providers, identity systems, analytics providers, payment processors, and Connectors. AITWIRE is not responsible for third-party services, their availability, their terms of service, or your separate agreements with them.

If a third-party platform changes its APIs, terms, or availability, Service features that depend on that integration may be affected. AITWIRE will use reasonable efforts to adapt to material changes but does not guarantee uninterrupted availability of any integration.

16. Commerce and Payment Processing

The Service includes optional commerce features that enable Customer to accept payments from Customer's end users through AITWIRE's integration with Stripe Connect ("Commerce Features"). Commerce Features are provided through Stripe's payment processing infrastructure and are subject to Stripe's Connected Account Agreement in addition to these Terms.

Platform Structure:

AITWIRE operates as a Stripe Connect platform. When Customer enables Commerce Features, AITWIRE creates a Stripe Express connected account on Customer's behalf. Customer completes Stripe's onboarding process directly with Stripe, including identity verification, business verification, and bank account setup. AITWIREdoes not store or process Customer's banking credentials, tax identification numbers, or identity documents — these are handled exclusively by Stripe.

Platform Fees:

AITWIREcollects a platform fee on each completed transaction processed through Commerce Features. The fee structure (flat fee plus percentage) varies by Customer's subscription plan and is described on the pricing page or applicable order form. Platform fees are deducted automatically by Stripe before funds are deposited to Customer's connected account. Platform fees are non-refundable once a transaction is completed.

Customer's Commerce Obligations:

By enabling Commerce Features, Customer represents, warrants, and agrees that:

(a) Restricted businesses: Customer is not operating in a Stripe restricted business category and is not selling restricted products or services. Customer will not use Commerce Features for any purpose prohibited by Stripe's terms or applicable law.
(b) Accurate business information: All business information provided during Stripe onboarding and maintained thereafter is accurate, complete, and current. Customer will promptly update any information that changes.
(c) Product and service accuracy: All products, services, pricing, descriptions, and availability information presented to end users through Commerce Features are accurate, not misleading, and comply with applicable consumer protection laws.
(d) Fulfillment responsibility: Customer is solely responsible for fulfilling all orders, delivering products or services, and handling customer service, returns, refunds, and disputes with end users. AITWIRE is not a party to any transaction between Customer and Customer's end users.
(e) Chargebacks and disputes: Customer is solely liable for all chargebacks, refunds, disputes, and negative balances arising from transactions processed through Customer's connected account. AITWIRE may recover from Customer any losses, fees, fines, or penalties imposed by Stripe or payment networks as a result of Customer's transactions, chargebacks, or disputes.
(f) Fraud prevention: Customer will implement reasonable measures to prevent fraudulent transactions and will cooperate with AITWIRE and Stripe in investigating suspected fraud.
(g) Compliance: Customer will comply with all applicable laws, regulations, and payment network rules related to accepting payments, including tax collection, consumer protection, and anti-money laundering requirements.

Risk Management and Account Actions:

(a) AITWIRE monitors connected accounts for risk, fraud, and compliance as required by its obligations to Stripe. AITWIRE may, in its sole discretion, suspend, restrict, or terminate Customer's access to Commerce Features if AITWIRE identifies elevated risk, suspected fraud, excessive chargebacks, regulatory concerns, or violations of these Terms or Stripe's terms.
(b) AITWIRE will notify Customer when Customer's connected account has been actioned due to risk and fraud prevention or mitigation, and will provide reasonable guidance on remediation steps.
(c) Customer will promptly provide any information or documentation requested by AITWIRE or Stripe to resolve risk concerns, verify identity, or return an actioned account to good standing.
(d) AITWIRE may place reserves on Customer's connected account, delay payouts, or withhold funds as necessary to cover anticipated losses, chargebacks, or negative balances, consistent with Stripe's policies.

Negative Balance Liability:

Customer is solely liable for any negative balance on Customer's Stripe connected account, including negative balances resulting from chargebacks, refunds, disputes, or Stripe fees. AITWIRE may recover negative balances from Customer by any lawful means, including deducting from future payouts, invoicing Customer directly, or engaging collection processes. Customer indemnifies AITWIRE for any losses AITWIREincurs as a result of Customer's negative connected account balance.

Disclaimer:

AITWIRE provides Commerce Features as a technology platform and is not a payment processor, bank, or financial institution. AITWIRE does not guarantee the availability, speed, or success of any payment transaction. All payment processing is performed by Stripe subject to Stripe's terms and policies. AITWIREis not liable for any losses arising from Stripe's actions, policies, outages, or changes to its services.

17. Fees and Payment

Paid subscriptions, usage charges, or enterprise fees are due as described on the pricing page, order form, invoice, or other written agreement.

(a) Fees are in Canadian dollars unless otherwise stated.
(b) Applicable taxes are additional.
(c) Fees are non-refundable except as required by law or expressly stated otherwise.
(d) Late or failed payments may result in suspension, downgrade, or collection activity.

18. Intellectual Property and Feedback

AITWIRE and its licensors retain all rights in the Service and related software, models, protocols, schemas, workflows, interfaces, designs, text, branding, documentation, and underlying technology, except for Customer Data and rights expressly granted under these Terms.

If Customer provides feedback, suggestions, or recommendations, AITWIRE may use them without restriction or compensation.

19. Confidentiality

Each party receiving non-public information from the other ("Confidential Information") must use reasonable care to protect it and may use it only for purposes related to these Terms.

Confidentiality obligations do not apply to information that is: (a) publicly available without breach; (b) already lawfully known to the receiving party; (c) independently developed by the receiving party; or (d) lawfully received from a third party without a duty of confidentiality.

Authority Declarations and Authority Files that Customer chooses to publish to publicly accessible URLs are not Confidential Information of Customer once published, although the underlying Customer Data and account configuration used to generate them remain subject to confidentiality obligations.

20. Data Portability and Export

During an active subscription, Customer may export Authority Declarations, entity data, authority files, and other Customer Data through the Service's export features or APIs, subject to plan-level access and rate limits.

AITWIRE will make export functionality available for Customer Data in commonly used, machine-readable formats.

21. Security

AITWIRE will use reasonable administrative, technical, and organizational safeguards designed to protect the Service and Customer Data against unauthorized access, loss, misuse, or disclosure.

Customer remains responsible for maintaining the security of its own systems, credentials, connected services, and publishing decisions.

22. Suspension and Termination

Customer may stop using the Service at any time, subject to any applicable subscription commitments.

Termination for Cause

AITWIRE may, in its sole and absolute discretion, immediately suspend, restrict, or terminate Customer's access to any or all of the Service, without prior notice and without liability, if:

(a) Customer breaches or AITWIRE reasonably believes Customer has breached any provision of these Terms, including the Acceptable Use and Content Standards provisions;
(b) Customer Content or Customer's use of the Service damages, tarnishes, or brings into disrepute the AITWIRE brand, reputation, or goodwill, or the reputation of any of AITWIRE's affiliates, partners, or other customers;
(c) Customer or any person associated with Customer's account engages in fraudulent, deceptive, illegal, or unethical conduct in connection with the Service;
(d) Customer's use of the Service creates a legal, regulatory, security, or reputational risk to AITWIRE or its platform;
(e) fees remain unpaid after notice;
(f) AITWIRE is required to do so by law, regulation, or judicial or governmental order; or
(g) AITWIRE determines, in its sole discretion, that continued provision of the Service to Customer is not in AITWIRE's business interests.

AITWIRE may exercise its rights under this section with respect to any individual service, feature, or the entirety of Customer's account. Termination of one service does not automatically terminate others unless AITWIRE elects otherwise.

Upon termination for cause, AITWIRE may retain any fees already paid, and Customer will not be entitled to any refund, credit, or compensation unless otherwise required by applicable law.

Effect of Termination:

(a) Customer's right to use the Service ends and plan-based features may be disabled.
(b) Published Authority Files and Authority Declarations hosted by or through the Service will be removed within thirty (30) days of termination, unless Customer requests earlier removal.
(c) Customer is responsible for removing any Authority Files or DNS records hosted on Customer's own infrastructure.
(d) Customer Data export will be available for thirty (30) days following termination, except where termination is for cause under subsections (a) through (d) above, in which case AITWIRE may restrict or deny export access if reasonably necessary to protect AITWIRE's interests. After this period, AITWIRE may delete Customer Data in accordance with its retention practices.
(e) Data return, export, or deletion will otherwise be handled in accordance with AITWIRE's retention practices, Customer's plan, and any applicable enterprise agreement.

23. API Use and Fair Use

Access to AITWIRE APIs is subject to rate limits, usage quotas, and fair use policies as described in the API documentation or applicable plan. AITWIRE may throttle, suspend, or restrict API access if usage materially exceeds plan limits, creates disproportionate load, or appears to be automated abuse.

Customer must not share API keys or use API access to build a competing service.

24. Disclaimer

The Service is provided "as is" and "as available." To the maximum extent permitted by law, AITWIRE disclaims all warranties, express, implied, statutory, or collateral, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, or that the Service will be uninterrupted, secure, or error-free.

Without limiting the foregoing, AITWIRE does not warrant that: (a) any Automated Agent will discover, consume, respect, or correctly interpret Authority Declarations; (b) Monitoring Probes will produce complete or accurate representations of Automated Agent behavior; (c) drift detection will identify all discrepancies; or (d) remediation outputs will resolve any particular accuracy issue with any Automated Agent.

25. Limitation of Liability

To the maximum extent permitted by law, AITWIRE will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or opportunity, including without limitation any damages arising from the behavior of third-party Automated Agents, inaccurate AI-generated outputs about Customer Entities, or the failure of any Automated Agent to respect Authority Declarations.

AITWIRE's total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of: (a) the amounts paid by Customer to AITWIRE for the Service in the twelve (12) months before the event giving rise to the claim; or (b) CAD $100.

26. Indemnity

Customer will indemnify, defend, and hold harmless AITWIRE and its affiliates, officers, directors, employees, and contractors from claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) Customer Data, including inaccurate or misleading Authority Declarations; (b) misuse of the Service; (c) breach of these Terms; (d) violation of law or third-party rights; or (e) claims by third parties related to Authority Declarations published by or on behalf of Customer.

27. Changes to Terms or Service

AITWIRE may update the Service and these Terms from time to time. Material changes will apply prospectively after notice by posting in the Service, updating the "Last Updated" date, email, or other reasonable notification.

Continued use after the effective date of updated Terms constitutes acceptance of the changes. If Customer does not agree with a material change, Customer's remedy is to stop using the Service before the change takes effect.

28. Force Majeure

Neither party will be liable for delays or failures in performance caused by circumstances beyond its reasonable control, including natural disasters, pandemic, war, terrorism, government actions, power or internet outages, third-party service failures, or denial-of-service attacks.

29. General

Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.
Waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.
Entire Agreement. These Terms, together with the Privacy Policy, any applicable order form, and any enterprise agreement, constitute the entire agreement between the parties with respect to the Service and supersede all prior agreements, understandings, and representations.
Assignment. Customer may not assign these Terms without AITWIRE's prior written consent. AITWIRE may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.
Notices. Notices to AITWIRE must be sent to the contact address below. Notices to Customer may be sent to the email address associated with Customer's account.
Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

30. Governing Law and Dispute Resolution

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable therein. The parties attorn to the exclusive jurisdiction of the courts located in Ontario, unless another dispute process is agreed in writing.

Contact

If you have questions about these Terms, please contact us at legal@aitwire.com or visit our contact page.